Discover PBL Spices and PBL Skin with authentic flavours and everyday body care

Home/Legal

Terms and Conditions

Terms and conditions governing website use, product purchases, payments, and delivery services.

1. Use of the Website

By browsing, accessing, or placing an order on the PBL Empire website, you agree to comply with and be bound by these Terms and Conditions.

You agree to use the website for lawful purposes only and ensure that any contact or delivery information you provide is accurate and complete.

2. Product Information and Pricing

PBL Empire offers products across our PBL Spices and PBL Skin collections. We make every effort to display product descriptions, bottle sizes, pack quantities, and ingredient details accurately.

All prices are listed in Nigerian Naira (₦). PBL Empire reserves the right to update product offerings, descriptions, and prices at any time without prior notice.

3. Orders and Payments

Orders can be placed by selecting products, choosing any available flavour or size variants, and completing checkout.

Payments are processed securely through our authorized payment gateway. An order is confirmed once payment authorization is successfully received.

4. Worldwide Delivery Arrangements

PBL Empire delivers worldwide. Providing delivery information during checkout is optional. If you require delivery, you may enter your destination details.

Orders of ₦200,000 and above within Nigeria qualify for free standard delivery. For Nigerian orders below ₦200,000 and international orders, delivery arrangements and applicable shipping costs are calculated and confirmed separately based on location and order specifics.

5. Reported Product Issues

Any defect, discrepancy, or issue with received goods must be reported within 24 hours of delivery, accompanied by order details and clear photographic evidence.

All reports are assessed individually in accordance with our Returns and Refunds policy.

6. Changes to Terms

We reserve the right to revise or update these Terms and Conditions at our discretion. The current version will always be accessible on this page.

Questions on Our Terms?

For any questions regarding our terms of service, policies, or order guidelines, please get in touch.

Contact PBL